Shipping Policy

All of our food products are produced, packaged, and delivered with the highest quality of care. Please review our operating and shipping procedures as we take all necessary steps to ensure high quality customer service and delivery.

All orders are shipped Monday-Wednesday via UPS & USPS.

All orders will be shipped on the selected ship date and will be delivered within 1-2 business days upon departing our facility.

The recipient must be available to receive the order on the day of delivery as the contents are temperature sensitive and should be refrigerated as soon as possible. If sending as a gift, we recommend all recipients to be home to receive the order.

In a case where the courier may leave the package at the address, it is your responsibility to ensure that the contents are refrigerated as soon as possible.

In a case where the courier attempts delivery and is unsuccessful, we will be unable to fulfill a refund if the order is spoiled as a result.

If you have any shipping related questions, please do not hesitate to reach out to us at orders@brooklynpastalab.com